MODERN HOTEL SERVICES
Some 50 dedicated employees work with passion at the Castell in the areas of architecture and art – season after season. People with different backgrounds, education, skills, and ages.
Their common goal is to provide the best possible service, to ensure that you thoroughly enjoy your stay at the Castell – a common goal that is clearly reflected in the hotel’s high standards.
Christine Abel und Matthias Wettstein
"There is power in tranquility" is Matthias Wettstein's credo and he has chosen the perfect place - the power spot "Chastlatsch" - for his work. This is also no coincidence for Christine Abel, who appreciates working exactly where others spend their vacations: in the paradise of the Engadine. For both of them, lifestyle and enjoyment play a major role at the Castell, because here guests can let go and let themselves be surprised. While Christine reads the guests' wishes from their eyes, Matthias amazes them with his unobtrusive openness.
ASSISTANT TO THE MANAGEMENT
After a 2-year break away from the Engadine, Eva has definitely figured it out: the Engadine is the most beautiful place and the Castell the greatest hotel on earth. Which is why, she has returned! This is good news because the Castell is anyway a matter of the heart for her. Two days out of the week, she implements marketing ideas, supports the directors with her left and right hands and is responsible for staff training. Her secret tip for a challenging hike in the Engadine is the "Senda dal Diavel" from Bernina Suot to the Munt Pers.
CHEF DE CUISINE
This skilled chef accepts every challenge with enthusiasm, always giving his best to amaze his guests with the refined simplicity of his unusual dishes. This includes creativity as well as attention to quality and detail. His gift for listening and talking, together with his charming nature, make this South Tyrolean the perfect team manager. He describes the Castell spirit as easy living combined with indulgence and recommends that all visitors to the Engadine immerse themselves with each one of their senses in the energizing power of the mountains.
RESTAURANT MANAGER / EXECUTIVE ASSISTANT
Just relax, enjoy and be pampered. This is the recipe for a perfect vacation at the Castell. The observant restaurant manager contributes to this experience by always keeping her cool. The aspect of the personal contact with the diverse guests has never ceased to excite her, and with her helpful nature she manages to make even the impossible possible.
Head of Housekeeping
Practical work and tidiness are among Sarah's strengths. Luckily, that's the case, because thanks to her and her strong housekeeping team, things look piccobello at the Castell. She fits into the Castell like a glove, because she remains open and friendly even in hectic moments. If she were a hotel guest herself, she would get out of bed early in the morning in winter, enjoy the empty ski slopes, sip a hot chocolate at the Red Bar, and in the evening take a well-deserved sauna session in the rock sauna.
Antonio de Melo
HEAD OF MAINTENANCE
He is the "multitasker" balancing the requirements of suppliers, contractors, employees, guests and apartment owners. This requires flexibility, a good sense of humour and reliability. Antonio De Melo values his varied work in a great team and enjoys impressing our guests with the hotel’s efficiently working state-of-the-art equipment.
Front Office Manager
Sure instinct and calm, plus a pinch of charm and looseness - that's Patrick's recipe for perfect interaction with Castell guests. No wonder Patrick works at the front line of guests, because that's exactly where he belongs. His strength is to respond to different concerns in a short time and to offer tailor-made solutions. His tip for a real Castell feeling is an aperitif on the sun terrace followed by dinner in the restaurant.
Kamila is our Hamam professional. Anyone who has enjoyed a massage from Kamila knows that she does her job really well. Relieving pain is her specialty. And those who have no pain are also in good hands with her. She returned to the Castell after 4 years, because she appreciates the family Castell atmosphere. When she is not working, she likes to lie on the Lej da Palpuogna - on the other side of the Albula.